A McDonald’s customer was left disgusted after receiving a burger with an insect inside it.
The customer ordered a Big Tasty from McDonald’s this weekend (February 6), expecting to receive a nice, fresh burger.
The burger is described as “fresh 100% British and irish beef, melty cheese made with Emmental, topped with tomato, lettuce, slivered onions and lashings of Big Tasty sauce, all on a sesame seed bun.
When the customer’s burger arrived shortly after 9pm, they opened the burger up to have a quick look at the contents.
They found an insect, covered in the aforementioned ‘lashings of Big Tasty sauce’ on the inside of the sesame seed bun.
After sharing images of the unwelcome insect online, the customer threw the Big Tasty in the bin.
They wrote: “McDonald’s Parsonage Retail Park, make sure you check inside your burgers, knocked me sick.”
McDonald’s has since confirmed that an investigation into the burger nightmare has been launched.
A spokesperson for the fast-food restaurant said:
“We are sorry to hear about this customer’s experience.
“Food safety is of the utmost importance to us and we place great emphasis on quality control, following rigorous standards to avoid any imperfections.”
“We are disappointed that, on this occasion, this was not the case.”
“As soon as this matter was brought to our attention, we apologised and started an investigation.
“We would encourage this customer to contact our Customer Services team to claim a refund and to discuss this matter in more detail, if they have not already done so.”
Recent McDonald’s Controversy
This is not the first time McDonald’s has come under fire recently.
The food chain has recently been accused of cultural appropriation, after the release of a new burger on their Christmas menu – the Jerk Chicken Burger. The burger consists of two chicken selects, topped with spicy jerk sauce, bacon, pepperjack cheese, onion and lettuce, all sandwiched in a sourdough bun.
Jerk sauce is usually made with scotch bonnet peppers, which are a staple of Caribbean cooking.
The issue fans had with the McDonald’s burger, is their jerk marinade uses Habanero chilli puree instead – Habanero chillis are normally associated with Mexico.
McDonald’s has been introducing many new food items recently, and fans have taken issue with their choice of name for a new vegan burger – The McPlant.
The McPlant burger is “made with a juicy, plant-based patty and served on a warm, sesame seed bun with all the classic toppings” and apparently the culinary team at McDonald’s have “nailed it” in terms of flavour. Sounds yummy to be fair.
Not everyone was excited though – some were unhappy with the name ‘McPlant’:
Let’s hope no dead bugs are going to be found in the McPlant – that wouldn’t be very vegan.
Images via Alamy/Facebook