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Outrage Over Ben And Jerry Cashier And Controversial Tipping Culture, TikTokers React


TikTok has become a platform for users to express their frustration with tipping culture, as a viral video featuring a TikToker's experience with a Ben & Jerry's cashier sparks a heated debate.

The incident, in which the woman was allegedly reprimanded for not tipping on a $2 ice cream cone, has ignited outrage over Ben and Jerry cashier and controversial tipping culture, and its relevance in various service transactions. As tipping screens become increasingly prevalent, many argue that tipping culture has spiraled "out of control," leading to calls for a reevaluation of the practice.

Outrage Over Ben And Jerry Cashier And Controversial Tipping Culture

A TikToker, known as @Poorandhungry, shared a video detailing her recent encounter at a local Ben & Jerry's. With over 1.5 million views, the video caught the attention of viewers who sympathized with her experience.

According to @Poorandhungry, after purchasing a $2 cone, she was confronted with a digital tipping screen displaying exorbitant percentages for such a minimal transaction. Refusing to tip, she claimed that the employee made an exasperated hand gesture, which she found inappropriate.

TikToker @Poorandhungry on tipping for purchasing a $2 cone
TikToker @Poorandhungry on tipping for purchasing a $2 cone

In response to the TikToker's video, commenters rallied behind her, citing instances where they, too, felt pressured to tip for minimal services.

One commenter shared an experience at a pet store where the employee only provided pricing information, while another highlighted the absurdity of being asked to tip at a self-serve frozen yogurt shop. Many agreed that while tipping is still warranted in specific service industries like restaurants and bars, it has extended far beyond reasonable boundaries.

The TikToker, @Poorandhungry, emphasized that the exchange at Ben & Jerry's was merely a transaction and not an act of service deserving of a tip. The sentiment resonated with viewers, who expressed their frustration with the pervasive tipping screens in various situations, even for online purchases.

The overwhelming consensus was that tipping culture has become excessive and needs reassessment.

The Tipping Culture In America Is BROKEN

While @Poorandhungry did not respond to requests for comment, her TikTok post is just one of many viral videos decrying the prevalence of tipping screens and the modern tipping culture. From airport self-checkouts to coffee shops and thrift stores, these videos reflect a growing sentiment that tipping expectations have gone too far. Some TikTokers have even created parodies to highlight the absurdity of the situation.

The debate surrounding tipping culture stems from concerns over fair wages and blurred lines regarding who should receive tips and for what services. The U.S. Department of Labor defines tipped employees as those who regularly receive more than $30 per month in tips, allowing employers to pay a lower hourly wage.

However, this practice has faced criticism as it places the burden of wage increases solely on customers through tipping.

Experts in consumer research and economics acknowledge the preference of some employers to rely on tipping rather than providing adequate straight wages. Rising labor costs and inflation have further exacerbated this trend. As a result, the debate over tipping culture has gained traction, prompting discussions about the need for a fairer system that addresses these concerns.

The TikTok video featuring a woman's encounter with a Ben & Jerry's cashier has ignited a broader conversation about tipping culture. Viewers on TikTok and other social media platforms have shared their frustration with the increasing prevalence of tipping screens and the expectation to tip for minimal services.

This debate highlights the need for a reevaluation of tipping practices and the establishment of fair wages in the service industry. As discussions continue, it remains to be seen whether changes will be made to address the concerns raised by consumers and content creators alike.

10 Things No One Tells You About Tipping In The US

Tipping culture in the US is a complex and often confusing aspect of American society. It is a practice that extends beyond restaurants and cafes to various service industries, and visitors to the US are often taken aback by its prevalence and intricacies.

The recent incident involving a Ben & Jerry's cashier and the ensuing discussion on tipping culture has shed light on the challenges and debates surrounding this custom. Let's talk about ten important insights about tipping in the US, drawing from the experiences and perspectives shared in the previous discussion.

How to tip in the USA: Tipping for dummies

A Quick History Lesson

Tipping in the US has a historical foundation rooted in European influence and the desire to appear cultured. However, it evolved into a widespread practice with the introduction of the "tipping credit" in the 1960s, which allowed employers to pay employees below the minimum wage if they received tips.

This system continues to shape the livelihoods of many workers in the service industry. Understanding the historical context helps us grasp the significance of tipping in the US and the challenges it poses for both service providers and customers.

When it comes to dining out in the US, tipping etiquette can be particularly nuanced. Many servers and bartenders rely heavily on tips to make ends meet, as their base wages can be quite low.

While a 15-20% tip is considered the norm, it is essential to understand the economic realities faced by these workers. The recent Ben & Jerry's incident serves as a reminder of the importance of acknowledging the labor and service provided, even in seemingly simple transactions.

  • 20% Is The REAL Standard For Tips- While the common consensus suggests that 15-20% is considered a normal tip, the reality is that anything less than 20% is often seen as a subpar tip by servers. Understanding the importance of tipping can shed light on why a higher percentage is expected.
  • Servers And Bartenders Live Off Their Tips- Waiting tables is a physically and emotionally demanding job. Many servers and bartenders rely on tips to supplement their slim paychecks, as the tipping credit allows employers to pay them below the minimum wage. Tips can make a significant difference in their income, so being mindful of this can help support those in the service industry.
  • Your Happiness Matters - In the US, it is encouraged to voice your concerns or dissatisfaction with the service provided. Unlike in some European countries, where expressing dissatisfaction may be met with resistance, American establishments generally welcome feedback to ensure customer satisfaction. If you encounter any issues with your food or service, don't hesitate to communicate your concerns to your server.
  • Expect To Be Confronted- Americans are known for their outgoing nature, and this extends to the service industry. If you leave what is perceived as an inadequate tip, it is not uncommon for servers to confront you. They may try to rectify the situation by offering complimentary items or expressing their sincere apologies. To avoid such confrontations in the future, it is best to address any issues or concerns with your server before settling the bill.

Recognizing The Value Of Other Service Industries

Tipping extends beyond the realm of restaurants and cafes. From taxi drivers and valets to hairstylists and estheticians, various service providers contribute to the overall experience of customers.

Understanding the expectations and customary practices for tipping in these industries can help ensure that the hard work and dedication of these professionals are properly recognized and rewarded.

  • Taxi Drivers, Valets, And More- When it comes to other service industries such as taxi rides and valet services, it is customary to tip the driver or attendant. Taxis often have digital display screens that allow you to select a tip amount, typically around 15% unless the driver has provided exceptional service. For valets, a tip of $2-3 is generally appropriate for their assistance.
  • Hairstylists And Barbers- Hairstylists and barbers play a crucial role in personal grooming and often face demanding and challenging situations. Showing appreciation for their work through a generous tip of 20-25% is a customary way to express satisfaction. Not tipping or being difficult to work with may result in being put on a salon's blacklist, so it's best to maintain a positive relationship.
  • Estheticians, Massages, And Spa Services- When it comes to estheticians, massage therapists, and other professionals providing spa services, the general rule of thumb is to tip between 15-20% of the service cost. Some establishments may automatically add a gratuity to the bill, so it's important to be aware of their policies before booking.

Some Extra Tipping Tips

Tipping in the US is not just about adhering to social norms; it is about acknowledging the labor, skills, and challenges faced by service workers. By cultivating awareness and empathy, we can approach tipping with a greater understanding of its significance. It is crucial to consider the economic realities faced by those who rely on tips and to appreciate the value of the services provided.

  • Cash Is King- Most service workers prefer cash tips because they can take them home at the end of their shift. If you choose to tip with a credit card, the tips may take a few days to process and will go through the employee's manager first. While cash is preferred, it's still appreciated if you don't have cash on hand.
  • Dollar Bills Are Gold- When staying at a hotel, it's customary to have a supply of dollar bills on hand for tipping purposes. Valet attendants, cleaning staff, and bartenders typically receive tips in the form of one-dollar bills. Leaving a few dollars for the cleaning staff in your hotel room each day is also a thoughtful gesture.
  • Where NOT To Tip- In general, fast food places or coffee shops with counter service do not require tipping. However, you may still encounter tip jars in these establishments. While tipping in these situations is not obligatory, you can choose to leave a small amount if you feel inclined to show appreciation for exceptional service.

As visitors to the US, it is important to approach tipping with confidence and respect for the customs and expectations of the country.

By familiarizing ourselves with the norms, recognizing the efforts of service workers, and being mindful of the economic realities they face, we can navigate tipping culture in a way that is fair, considerate, and appreciative.

People Also Ask

What Is The Etiquette For Tipping In Situations Where There Is A Group Dining Together?

When dining in a group, it is customary to calculate the tip based on the total bill before any discounts or promotions. Generally, a gratuity of 15-20% is applied to the total amount, which is then divided equally among all members of the group. Some restaurants may automatically add a service charge for larger groups, so it's important to check the bill for any such charges before adding an additional tip.

Is It Ever Appropriate To Tip Less Than The Standard Percentage?

While the standard tipping percentage in the US is generally 15-20%, there may be situations where it is acceptable to tip less. If the service provided was significantly below expectations or there were issues that were not addressed, it may be appropriate to adjust the tip accordingly. However, it is important to communicate any concerns to the server or establishment before reducing the tip, as they may have an opportunity to rectify the situation.

How Should One Handle Tipping In Situations Where The Service Was Exceptionally Outstanding?

When receiving exceptional service, it is customary and appreciated to show gratitude by tipping above the standard percentage. This can be done by adding an additional amount to the tip, typically around 25% or more, depending on the level of satisfaction. Expressing appreciation verbally or with a note can also complement the generous tip and further acknowledge the outstanding service provided.


The outrage over Ben and Jerry cashier and controversial tipping culture have shed light on the complexities of tipping in the US. It is an intricate social practice that permeates various service industries and is deeply intertwined with the livelihoods of many workers.

By understanding the historical context, navigating the norms, and approaching tipping with empathy, we can contribute to a more equitable and respectful tipping culture.

Whether dining at a restaurant, receiving a service at a salon, or utilizing other services, tipping can be approached with confidence and an appreciation for the value of the work being done. Ultimately, it is through these small acts of recognition and generosity that we can make a positive impact on the lives of service workers and foster a more inclusive and empathetic society.

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About The Authors

Dr. Felix Chaosphere

Dr. Felix Chaosphere- Dr. Felix Chaosphere, a renowned and eccentric psychiatrist, is a master of unraveling the complexities of the human mind. With his wild and untamed hair, he embodies the essence of a brilliant but unconventional thinker. As a sexologist, he fearlessly delves into the depths of human desire and intimacy, unearthing hidden truths and challenging societal norms. Beyond his professional expertise, Dr. Chaosphere is also a celebrated author, renowned for his provocative and thought-provoking literary works. His written words mirror the enigmatic nature of his persona, inviting readers to explore the labyrinthine corridors of the human psyche. With his indomitable spirit and insatiable curiosity, Dr. Chaosphere continues to push boundaries, challenging society's preconceived notions and inspiring others to embrace their own inner tumult.

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