PS5 fans aren’t having the best luck at the moment after Currys PC World announced they had to delay their release from 9am, and customers who ordered from GAME have received notification that their orders may not arrive today.
The long-awaited new console has been making headlines after tube signs at Oxford Circus were replaced with Playstation symbols, but they’re proving elusive to get hold of.
The console was released a week earlier in the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea on November 12, but UK fans have had a longer wait and that looks set to continue for many.
Customers who pre-ordered their console through GAME are waiting impatiently after many received an email stating that ‘not all orders due to be delivered will be delivered on release day.’
The email reads: “Due to the volume of PlayStation 5’s in the UK market and the size of the product, the launch has led to UK wide delivery challenges for all Retailers and Couriers. Our aim has always been to ensure that as many orders arrive on time for release day as possible therefore, we have had to secure multiple couriers to help try to achieve this. However, for reasons beyond the control of GAME, YODEL have informed us today (18th November) that not all orders due to be delivered by them will be delivered on release day.”
Yodel dispute the claim it is their fault, telling VGC is was “deeply disappointing” that Yodel’s name had been “incorrectly used” in an email sent to Game customers and insisted there were no delays. “Yodel does not work directly with Game. Our client is GFS, a fulfilment business who work in partnership with Game. We have been consistently clear on the order volumes we are able to carry for them and it is deeply disappointing that Yodel’s name has been incorrectly used in an email to customers on the status of orders. There are currently no delays within our network, and any issues regarding delivery capacity is a matter for GFS and not Yodel.”
Fans are not happy.
Have you managed to get one?
Image via Playstation